Body Shop & Car Painting in Abu Dhabi

No. Under UAE federal traffic law, a repair shop may not start work on a car showing accident damage until the traffic authority or its approved delegate has issued a repair authorisation. This applies to minor damage too, so get the official accident report first. You also need it for any insurance claim.

Abu Dhabi Police asks drivers not to call 999 for minor accidents and to use the Saaed app instead. Move both cars to a safe spot first, because stopping in the road without good reason can mean a AED 1,000 fine and six black points.

Report it in the Saaed app and choose 'Unknown' as the accident type, uploading your licences, Emirates ID and photos of the damage. The service fee is AED 400.

If another driver hit you and your car is in its first year of registration, their insurer must repair it at the agency under the UAE unified motor policy. After the first year, it can use another suitable workshop and same-grade non-original parts. For claims on your own comprehensive policy, agency repair depends on your policy terms.

Yes, if another driver was at fault. Under the UAE unified motor policy, their insurer must give you a similar replacement car or pay up to AED 300 a day, for a maximum of 15 days, while your private car is repaired. You lose this allowance if you choose a cash settlement instead of a repair.

Under the UAE unified motor policy, when your insurer arranges the repair it must make sure the workshop guarantees the work. You can have the car checked at any approved vehicle testing centre, and if the repair falls below technical standards, the insurer must have it fixed properly.