Operations Coordinator
Full time, Dubai, UAE
Keep Car Workshop Finder accurate and running smoothly. You will check new businesses before they go live, keep listings up to date and look after the workshops and drivers who contact us.
What you'll do
- Check new and updated listings: phone numbers, opening hours, photos, services and location
- Call and WhatsApp workshops to confirm details and help owners claim their listing
- Answer messages from drivers and businesses, usually within one working day
- Review reports of wrong or closed listings and fix them
- Keep simple trackers and weekly reports on listings, claims and support requests
- Improve our checklists and processes as we grow
What we're looking for
- 2+ years in operations, customer support or account management
- Excellent spoken and written English
- Very organised, with an eye for detail
- Confident with Google Sheets or Excel
- Comfortable calling businesses all day and handling complaints calmly
Nice to have
- Arabic, Hindi, Urdu or Malayalam
- Knowledge of the UAE car service market
- Experience with a CRM or support inbox
- UAE driving licence
What we offer
- Competitive monthly salary
- UAE employment visa and medical insurance
- 30 days paid annual leave
- End-of-service gratuity as per UAE labour law
- Clear path to a team lead role as we grow
Apply for this role
Takes about 3 minutes. No account needed.